On 24 February 2012, people interested in service and customer experience will meet at locations all over the globe. If youare reading this your location is likely to be Amsterdam.They will be designers, students, academics, business people, customers, mums, kids and grand-dads. You are welcome – all we ask for is that you sign up with a donation fee for coffee, tea, fruits and some materials – do that below. In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world. Do you want a brand new service published?

Stay tuned for more info on program, keynote speakers and partners. There will be so much coming you won’t even be able to keep up with us! At the moment we won’t be able to fill your bellies with food but we do supply a simple kitchen and are working on solutions. FOR NOW SET 3 BIG RED X’S IN YOUR CALENDAR ON THE 24TH, 25TH & 26TH!

http://adamsjam.tumblr.com/ – @AdamsJam2012 – DETAILED INVITATION

Partners:
// Knowmads Business School – www.knowmads.nl
// ModelMinds – www.modelminds.nl
// BraveNewFriends
- want to join the list? – check it out here.

What a Jam is…

Imagine a Jam session in music. You come together, bringing your instruments, your skills, your open mind. Someone sets up a theme, and you start to Jam around it. You don’t overanalyse it, you don’t discuss it to death, you Jam. You bounce your ideas off other people, and play around with what comes back. Together, you build something which none of you could have built alone. And at the same time, you are learning new ideas, discovering more about how you work and whom you best work with, sharpening your skills, and having a great time. And who knows, maybe there are one or two ideas there which might make it to the next album. Or maybe you Jammed so well, you decide to form a band…

The Global Service Jam works in just the same way. But it’s not music you are Jamming – it’s ideas. You’ll be working with people you might never have met before, bouncing ideas off one another and building on what bounces back. And it’s not just talking – you are here to turn your ideas into a concrete design, prototype and plan of action which you or somebody else might want to make real. Can you prototype and plan it in a way that someone could go out and make it real, knowing what resources they would need, what they should do, and who they should talk to? That’s the challenge of the Jam.